Information We Collect
When you place an order, we collect your name, email address, shipping address, and phone number. Payment information is processed securely by our payment partners and is not stored on our servers.
We also collect browsing data (pages visited, time on site) through cookies and analytics tools to improve your experience.
How We Use Your Information
To process and fulfill your order. To send order confirmations and tracking updates. To respond to your questions and support requests. To send marketing emails (only if you opt in). To analyze site usage and improve our store.
Cookies & Tracking
We use Shopify's built-in analytics, Google Analytics, Meta Pixel, and Klaviyo for email marketing. These tools use cookies to understand how visitors interact with our site. You can disable cookies in your browser settings, though this may affect site functionality.
Data Sharing
We share your information only as necessary to fulfill your order (shipping carriers, payment processors) or as required by law. We do not sell, rent, or trade your personal data.
California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act provides you with additional rights. We collect the following categories of personal information: Identifiers (name, email address, shipping address, phone number). Commercial information (order history, products purchased). Internet activity (browsing history, site interaction data).
We may share limited data with advertising partners (such as Meta) for ad measurement and audience targeting. Under CCPA, this may be considered sharing for cross-context behavioral advertising. You have the right to opt out of this sharing.
You also have the right to: Request disclosure of the personal information we collect. Request deletion of your personal information. Opt out of the sale or sharing of your personal information.
To exercise your CCPA rights, email hello@reforox.com with the subject CCPA Request. We will verify your identity before processing your request. We will not discriminate against you for exercising your CCPA rights.
Your Rights
You may request access to the personal data we hold about you, ask us to correct or delete it, or opt out of marketing communications at any time. To exercise these rights, email hello@reforox.com.
Data Retention
We retain order information for as long as necessary to provide our services and comply with legal obligations. Marketing email lists are retained until you unsubscribe.
Third-Party Services
Our store is hosted on Shopify. Shopify's privacy practices are available at shopify.com/legal/privacy. Payment processing is handled by PayPal and other providers, each subject to their own privacy policies.
Children's Privacy
Our site is not intended for individuals under the age of 18. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact
For questions about this Privacy Policy, contact us at hello@reforox.com.